PRIVACY & RETURNS

Items must be returned within 30 days of delivery in original condition with all packaging, documentation, and accessories. Custom or personalized items cannot be returned unless defective.

Contact our customer service team at support@atlasluxury.com to initiate a return. We will provide you with a return authorization number and detailed instructions for packaging and shipping.

Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method used for the purchase.

Please allow additional time for your bank or credit card company to process the refund.

We currently do not offer direct exchanges. If you need a different size or model, please return your item for a refund and place a new order.

If you receive a damaged or incorrect item, please contact us immediately at support@atlasluxury.com with photos and order details. We will arrange for immediate replacement or full refund at no cost to you.

Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrectly sent. We recommend using a trackable shipping method and purchasing shipping insurance for high-value items.

For any questions about returns or refunds, please contact our customer service team at support@atlasluxury.com or call us at +1 (555) 123-4567. Our team is available Monday through Friday, 9 AM to 6 PM EST.

This Privacy Policy describes how Atlas Luxury collects, uses, and protects your personal information when you visit our website or make a purchase.

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

We use your information to process orders, provide customer service, send marketing communications (with your consent), improve our services, and comply with legal obligations.

We do not sell your personal information. We may share your information with trusted service providers who help us operate our business, such as payment processors and shipping companies, and as required by law.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at support@atlasluxury.com to exercise these rights.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

If you have any questions about this Privacy Policy or our data practices, please contact us at support@atlasluxury.com or write to us at Atlas Luxury, 123 Luxury Avenue, New York, NY 10001.